Worker Health & Safety Essentials
Build a practical foundation in workplace health and safety, worker duties, communication and safe work practices.
Start course →Medication Incidents & Changes: Recognise, Respond & Escalate
Recognise medication discrepancies, refusal, suspected errors and changes, then protect safety, escalate and document without making medication decisions outside your role.
Start course →Restrictive Practice & Restraint: Awareness, Rights & Role Boundaries
Understand restraint minimisation, least-restrictive support, alternatives, reporting and the clear boundary between awareness and authorised practical restraint competency.
Start course →End-of-Life & Palliative Support: Dignity, Comfort & Role Boundaries
Support dignity, comfort, communication and person-centred choices during palliative or end-of-life care while staying clearly within the support-worker role.
Start course →Mental Distress & Suicide Concern: Recognise, Respond, Connect
Recognise distress, communicate safely, connect a person with appropriate support and escalate urgent concerns without stepping into clinical assessment.
Start course →Recognising Change & Escalating Health Concerns
Notice meaningful changes from a person’s usual health or function, communicate clear observations and use the appropriate escalation pathway without stepping into diagnosis.
Start course →When Things Go Wrong: Open Disclosure Awareness
Understand immediate safety, honest communication, open disclosure, appropriate apology, documentation and your role when an adverse event occurs.
Start course →Receiving Concerns & Complaints: Support Worker Awareness
Receive concerns respectfully, protect the person’s right to complain, record facts and use the provider’s authorised complaints and escalation pathways.
Start course →Progress Notes & Everyday Documentation
Write clearer factual support notes, record relevant changes, protect health information and know when documentation must be paired with escalation.
Start course →Transporting People Safely: Support Worker Awareness
Plan safer support journeys, check vehicles and restraints, manage fatigue and distraction, and recognise when specialist transport competency is needed.
Start course →Support Equipment & Assistive Devices: Safe Everyday Use
Use person-specific equipment safely, complete required checks, recognise faults and know when hands-on competency is needed.
Start course →Rights, Dignity, Choice & Consent
Everyday rights-based support, communication, informed choice, consent and speaking up.
Start course →Privacy & Health Information
Privacy, confidentiality, safe information handling and what to do when something goes wrong.
Start course →Client Money, Property & Gifts: Safe Boundaries
Handle agreed financial tasks safely, keep an auditable record, respect property and taonga, and recognise gift and exploitation risks.
Start course →Positive Behaviour Support & De-escalation Awareness
Understand distress, known support strategies, respectful de-escalation and least-restrictive principles while staying within role and competency.
Start course →Dementia / Mate Wareware: Respectful Everyday Support
Support identity, communication, familiar routines, choice and supported decision-making while recognising changes that need escalation.
Start course →Skin Integrity & Pressure Injury Awareness
Understand skin-integrity risks, follow individual prevention plans, report changes and know the boundary between observation and clinical wound care.
Start course →Nutrition, Hydration & Safe Food Support
Support meal choice and independence, recognise nutrition and hydration concerns, handle food safely and follow special-diet instructions.
Start course →Moving & Handling People: Safe Support Awareness
Understand risk assessment, planned movement, equipment boundaries, stop signals and why hands-on competency must be assessed separately.
Start course →Personal Care: Dignity, Privacy & Safe Support
Provide personal care with dignity, ongoing consent, privacy and independence while following the support plan and escalating changes.
Start course →Medication Support: Role, Safety & Escalation
Understand medication-support boundaries, support plans, competency, accurate records and when to stop and escalate.
Start course →Working Alone & Safe Home Visits
Prepare for solo home visits, stay connected, reassess changing risks, respond to unsafe situations and close visits safely.
Start course →Person-Centred Support & Supported Decision-Making
Keep the person central, build on strengths, support everyday choice and help people make their own decisions.
Start course →Safeguarding: Abuse, Neglect & Exploitation
Recognise possible concerns, respond safely, report facts and use the right safeguarding pathway.
Start course →Cultural Safety & Responsive Support
Respect culture and identity, recognise assumptions, communicate responsively and support people as individuals.
Start course →Infection Prevention & Everyday Hygiene
Understand infection routes, hand hygiene, PPE, body-fluid risks, cleaning and when to escalate concerns.
Start course →Hazard & Risk Management
Identify hazards, understand risk, apply effective controls and review whether controls are working.
Start course →Incident, Injury & Near-Miss Reporting
Know what to report, what to do after an event, how to record facts and when serious events need escalation.
Start course →Emergency Preparedness & Response
Understand emergency plans, evacuation, communication and why emergency procedures need to be tested.
Start course →Worker Engagement & Participation
Understand how workers contribute to health and safety decisions, raise concerns and participate in improvements.
Start course →Personal Protective Equipment (PPE)
Understand where PPE fits in risk management and how suitable PPE is selected, used and maintained.
Start course →Hazardous Substances Awareness
Recognise hazardous-substance information and follow safer handling, storage and response practices.
Start course →Manual Tasks & Musculoskeletal Risk
Recognise manual-task risk factors and use redesign, mechanical aids and stronger controls to reduce harm.
Start course →Slips, Trips & Falls Prevention
Recognise common floor, access, housekeeping and lighting hazards and apply practical controls.
Start course →Workplace Bullying & Unreasonable Behaviour
Recognise bullying and unreasonable behaviour, raise concerns safely and support fair workplace processes.
Start course →Fatigue & Fitness for Work
Understand fatigue risks, warning signs and practical worker and workplace controls.
Start course →Workplace Noise & Hearing Protection
Understand hazardous noise, NZ exposure limits and stronger controls before relying on hearing protection.
Start course →Remote & Isolated Work
Plan safer lone and remote work using communication, welfare checks and clear emergency escalation.
Start course →Workplace First Aid Awareness
Understand workplace first aid arrangements, raising the alarm and accessing trained help.
Start course →Psychosocial Risks at Work
Recognise psychosocial hazards and understand how prevention should address the source of risk.
Start course →Preventing & Responding to Sexual Harassment
Recognise potential sexual harassment, reporting and bystander options, and safe and fair response principles.
Start course →Work-Related Stress Awareness
Recognise work-related stressors and understand how workplaces can manage stress at its source.
Start course →Workplace Violence & Aggression Awareness
Recognise violence and threatening behaviour, preventive controls, safe withdrawal and reporting.
Start course →Working From Home & Hybrid Work Safety Awareness
Set up healthier home work, manage workstation and psychosocial risks, stay connected and know how to report concerns.
Start course →Contractor Safety & Overlapping Duties Awareness
Understand shared PCBU duties, influence and control, contractor planning, communication and monitoring.
Start course →Machinery Safety & Guarding Awareness
Recognise machinery danger zones, understand guarding and lockout principles, and know when to stop and report defects.
Start course →Electrical Safety Awareness
Recognise electrical warning signs, use cords and RCD protection more safely, understand electrical-work boundaries and know when to stop.
Start course →Working at Height & Ladder Safety Awareness
Plan safer height work, choose suitable access equipment, check and position ladders, avoid overreaching and reassess changing conditions.
Start course →Vehicle & Driving for Work Safety Awareness
Plan safer work journeys, recognise fatigue, check vehicle condition, use restraints, manage distraction and reduce vehicle-pedestrian risk.
Start course →Fire Safety & Evacuation Awareness
Know the alarm, evacuation route and place of safety, respond appropriately to fire, support inclusive evacuation and understand why drills matter.
Start course →Workplace Housekeeping & Safe Storage Awareness
Keep access routes clear, control floor hazards, store goods more safely, improve retrieval layout and recognise when storage damage needs action.
Start course →Health & Safety for New Workers
Start safely with workplace-specific induction, hazard and control awareness, task training, suitable supervision, emergency information and speaking up.
Start course →Managing Change & New Workplace Risks
Recognise risk created by changes to work, involve affected workers, review controls, prepare people and verify that the changed system works safely.
Start course →Health & Safety for Supervisors & Team Leaders
Plan safer work, match tasks to capability, keep controls working, listen to workers, respond to issues and verify follow-up.
Start course →Health & Safety Due Diligence for Officers
Understand the officer role, keep knowledge current, understand operations and risks, ensure resources and processes, and verify that the system works.
Start course →Farm Vehicles & Terrain
Choose and operate farm vehicles with awareness of terrain, loads, weather and changing conditions.
Start course →Machinery, PTO & Guarding
Recognise farm machinery and PTO hazards, guarding, isolation and safer maintenance boundaries.
Start course →Working Safely With Animals
Recognise animal behaviour, positioning, yard risks, zoonoses and practical competence boundaries.
Start course →Agrichemicals & Hazardous Substances
Build awareness of agrichemicals, SDSs, inventories, storage, exposure controls and emergencies.
Start course →Remote & Lone Work, Fatigue & Emergency Readiness
Plan safer remote and lone work with fatigue controls, communications, check-ins and emergency readiness.
Start course →Cleaning Chemicals & Exposure
Use labels and SDS information, recognise exposure routes and follow safer chemical use, storage and spill controls.
Start course →Lone & Client-Site Cleaning
Prepare for lone and after-hours cleaning, client-site hazards, check-ins, access and emergency escalation.
Start course →Food Safety Foundations
Build food-safety awareness around hygiene, contamination, workplace controls, illness reporting and corrective action.
Start course →Food Allergen Awareness
Use approved ingredient information, prevent cross-contact and respond safely to customer allergen questions.
Start course →Working Safely on Vessels & Around Water
Recognise deck hazards, person-overboard risk, changing conditions and vessel-specific controls.
Start course →Marine Emergency Readiness
Build awareness of alarms, muster, person-overboard, fire, abandonment, distress communications and drills.
Start course →Fatigue & Fitness for Work at Sea
Recognise fatigue risk, fitness for duty, watchkeeping pressures, sleep needs and practical fatigue controls.
Start course →Machinery, Winches & Stored Energy
Recognise machinery, winch, entanglement, line-of-fire, isolation and stored-energy hazards.
Start course →Manual Handling & Catch/Load Movement
Recognise hazardous manual tasks involving catch and load movement, lifting, carrying, pushing, pulling and team handling.
Start course →These modules provide general workplace learning. Workplace-specific induction, procedures, supervision and practical competency requirements may still apply.