Know what you need to manage — then build the right learning around your workforce.
A practical starting point for New Zealand employers that do not need one of our specialist industry pathways. Organise workplace health and safety, employment obligations, privacy, worker capability, contractor coordination and records around the business you actually run.
Employer knowledgeWorkforce learning
Where should I start?
Follow these five steps in order if you are setting up or reviewing your workplace compliance approach. You can return here whenever you need to find your next step.
New here? Start at Step 1. Already managing a system? Jump to the step that matches what you need to work on today.
What does my business need to manage?
General Business is a baseline pathway, not a substitute for sector-specific regulation. If your activities fall under food, construction, health, maritime, agriculture, hazardous-substance or another specialist regime, use the relevant industry requirements as well.
Health, safety & workplace risks
Manage the work environment, plant, substances, systems of work, worker engagement and risks created by the business.
Start the manager check →People, employment & payroll
Keep written agreements, hours, pay, leave and employment records aligned with New Zealand minimum employment standards.
Start the manager check →Training, instruction & capability
Give workers the information, training, instruction or supervision needed for their work and check practical capability where risk warrants it.
Start the manager check →Privacy & information
Manage personal information under the Privacy Act, including collection, access, security, retention and notifiable privacy breaches.
Start the manager check →Contractors & overlapping work
Coordinate health and safety where your business shares duties with contractors, landlords, clients or other PCBUs.
Start the manager check →Records & evidence
Separate legally required records from useful management evidence, apply the right retention period and use records to drive review and improvement.
Start the manager check →What do your workers need to know and demonstrate?
General Business Learning Pathway
Connect induction and learning to the worker's actual role, workplace risks and responsibilities.
Browse general-business learning →Training & capability
Use training as one part of capability. Add instruction, supervision and practical checking where the work or risk requires it.
Open manager guide →All learning
Browse the full NZQC learning catalogue when a worker needs a topic that sits outside the general pathway.
Browse all learning →