A connected starting point for New Zealand businesses: understand your duties, organise practical controls and follow through using NZQC's existing tools.
Legal duty1. Leadership and PCBU duties
A PCBU must ensure health and safety so far as reasonably practicable. Officers have their own due diligence duties. Accountability cannot be transferred simply by purchasing a template.
Practical action: Identify who owns decisions, controls, resources and follow-up.
NZ legislation or regulator guidance → · Existing NZQC resource →
Legal duty2. Identify and manage work risks
Identify hazards and manage work risks using reasonably practicable controls. What is required depends on the actual work, exposure and applicable regulations.
Practical action: Walk through work activities with workers, record significant risks and verify controls.
NZ legislation or regulator guidance → · Existing NZQC resource →
Legal duty3. Worker engagement and participation
Engage with workers who are or are likely to be directly affected by work health and safety matters, so far as reasonably practicable. Maintain appropriate worker participation practices.
Practical action: Set a practical route for reporting, consultation and feedback.
NZ legislation or regulator guidance → · Existing NZQC resource →
Legal duty for notifiable events4. Incident response and notification
Some work-related deaths, serious injuries or illnesses and dangerous incidents are notifiable. Preserve sites and notify the regulator where required; do not assume every minor incident is notifiable.
Practical action: Train staff on immediate response and escalation. Confirm notifiability using WorkSafe guidance.
NZ legislation or regulator guidance → · Existing NZQC resource →
Risk-management practice5. Corrective actions and verification
Track owners, due dates and evidence that controls were implemented and are effective. A CAPA register is a useful management tool, not a universally prescribed legal document.
Practical action: Review overdue actions and test whether changes reduced the risk.
NZ legislation or regulator guidance → · Existing NZQC resource →
Context-dependent legal duty6. Training, instruction and supervision
PCBUs must provide information, training, instruction or supervision necessary to protect people from work risks, so far as reasonably practicable. Course completion alone does not demonstrate competence.
Practical action: Map tasks to required instruction, supervision and competency evidence.
NZ legislation or regulator guidance → · Existing NZQC resource →
Legal duty when duties overlap7. Contractors and overlapping duties
Where multiple PCBUs share a duty, they must consult, cooperate and coordinate activities so far as reasonably practicable. A contract does not automatically remove a PCBU's duties.
Practical action: Agree shared hazards, interfaces, controls and escalation responsibilities.
NZ legislation or regulator guidance → · Existing NZQC resource →
Source review: 10 November 2026. Health and Safety at Work Act 2015 and WorkSafe NZ public guidance. Sector-specific regulations and any incorporated technical standards must be separately checked where applicable.